Shipping Policy

Average Delivery Time:

  • Order Processing: After placing your order, we take between 1 - 3 working days to process it. During weekdays, this generally takes one working day. However, if you place your order on a Friday evening or over the weekend, it may take slightly longer to process.

  • Shipping & Delivery: Once your order is processed, it will be dispatched, and the delivery time usually takes 8 - 12 working days on average.

We aim to make your ordering and delivery experience as easy as possible. However, should you have any questions or concerns, our customer service team at Milford London is always available to assist you. Below, we outline the entire process from placing an order to receiving your package.

Placing an Order:

At Milford London, the ordering process is designed to be simple and straightforward:

  1. Product Selection: Visit the product page and add your desired item(s) to your shopping cart by clicking the "Add to Cart" button.

  2. Verify Details: Ensure that you've selected the correct variants (size, color, etc.). Once verified, click "Proceed to Checkout."

  3. Address Information: Enter your shipping address accurately on the next page. Once completed, click "Continue Shipping."

  4. Review: On the "Dispatch" page, verify your address details one last time. We want to emphasize that all shipments are completely free of charge as a token of our appreciation. You may then proceed by clicking "Proceed to Payment."

  5. Payment Options: Choose from a variety of secure payment methods. At Milford London, we prioritize your security, ensuring all payment options are SSL-encrypted. Our available payment methods include:

    • Klarna (deferred payment)
    • Credit card (AMEX, Mastercard, Maestro, Visa)
    • PayPal
    • EPS
    • Immediate Payment

  6. Complete Order: After selecting your payment method, click "Complete Order." You will then be redirected to the payment page to finalize your order. If you encounter any issues, feel free to contact our support team for assistance.

Shipping Costs:

  • Free Shipping: We offer free shipping for every order, with no minimum purchase required. All products are delivered directly to your door at no extra cost.

Shipping Your Order:

We understand the excitement of receiving your order quickly! That's why we prioritize processing and shipping your items as efficiently as possible. To keep our prices fair and competitive, we collect orders in large quantities and ship them all at once when we've reached our minimum quantity. This helps us minimize shipping costs and reduce our environmental impact.

Please Note: Due to the ongoing challenges of the Corona crisis, there may be some delays in processing and shipping orders. We ask for your understanding and patience as we continue to navigate these issues. Rest assured, we will work hard to ensure that your order is shipped as quickly as possible.

Important Information for Fast Shipping: If you wish to ensure that your order is dispatched on the same day, please contact us by email. Our customer service team will be happy to assist and advise you on the best solution.

If you have any further questions or need assistance, do not hesitate to get in touch with our customer service team at info@milford-london.com.